Customer Testimonials

We currently have 826 customer testimonials. Please take the time to read what our customers have to say about the service we offer.

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Mark Mclaughlin said in April 2012

Service was really good, all round impressed.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with pickuptrucksdirect: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Darren Norman said in April 2012

Nice friendly service

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with pickuptrucksdirect: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

Gavin Finch said in April 2012

Excellent service

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with pickuptrucksdirect: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Akram Bajar said in April 2012

Excellent

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 3 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with pickuptrucksdirect: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Nigel Petitt said in April 2012

Good all round service

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with pickuptrucksdirect: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Kathleen Whyte said in April 2012

It has to be the easiest vehicle negotiation I have ever had! Everything went very smoothly right up to finding the delivery driver sitting quietly waiting for me to relieve him of his duties! Excellent service all round - I and have already recommended Autorama to a client.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with pickuptrucksdirect: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Steve Willoughby said in April 2012

Very good all round

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with pickuptrucksdirect: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

Harvey Bhachu said in April 2012

Service was extremely professional throughout. A smooth process, despite a slight delay in the vehicle arriving, and one that I would have no problems recommending to anyone.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with pickuptrucksdirect: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

David Mcmurran said in April 2012

The process was very well explained and I was fully updated at the relevant times. I am grateful to the extra assistance I was afforded being from Northern Ireland. The end result is that I got a better deal using your company. You appear to be very competitively priced. I would particularly like to thank Richard and Amy who are an asset to your company. They were very informative and simplified the process and always dealt with me in a very considerate manner.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with pickuptrucksdirect: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

Mark Turner said in April 2012

Laura Marshall was quick, efficient and kept us up to date at all times in a most efficient manner. She did you proud - it's a shame more customer service reps are not like that. Certainly would recommend again, as she was really most helpful and conscientious. 10/10 She deserves some recognition.

Customer Ratings

How the customer rated us for:

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with pickuptrucksdirect: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars