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Pickup Trucks Direct Reviews and Customer Testimonials

Pickup Trucks Direct are rated 4.7/5 based on 4889 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 3rd September 2019 - 4.9/5 stars

Excellent service

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I’ve been leasing with Lex auto lease for 18 years

said on 3rd September 2019 - 5/5 stars

My first contact was with Ryan. He was outstanding his help and advice ensured I had an easy ride through all the paperwork and requirements. His help and all the Vanarama staff I spoke to means I will definitely stay with the company and highly recommend you to my friends and family.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I am starting a business and needed a new van.

said on 3rd September 2019 - 4.7/5 stars

Very thorough

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Practical for our business

said on 30th August 2019 - 5/5 stars

Thank you for a pleasant service and experience

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Overall price per month including maintenance beat any rival

said on 29th August 2019 - 5/5 stars

Fab service from start to finish. So easy and hassle free.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... was a good choice,

said on 29th August 2019 - 4.9/5 stars

Very helpful and friendly.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... The first impression on a job is important to me.

said on 29th August 2019 - 4.9/5 stars

Very helpful and friendly.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... The first impression on a job is important to me.

said on 29th August 2019 - 4/5 stars

I thought the service was good my only suggestion from a customer point of view is I thought too many emails and calls from different people in your organisation all over one vehicle

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... company decision

said on 28th August 2019 - 5/5 stars

Great service. Helpful and not over time consuming.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Just easier

said on 28th August 2019 - 5/5 stars

The service from the staff was excellent

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Own a couple of Vans and wanted a new one Leasing was the right choice

said on 27th August 2019 - 4.9/5 stars

Tom was on the ball during the whole experience and managed to price match one of your competitors.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Already have a small fleet

said on 27th August 2019 - 5/5 stars

Top notch service as usual wouldn’t use any one else.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Convenient and tax purposes.

said on 27th August 2019 - 5/5 stars

Spot on in every way

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Peace of mind

said on 25th August 2019 - 5/5 stars

Excellent service,very helpful

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... leasing was the better option for me

said on 24th August 2019 - 5/5 stars

The service was excellent. Hayley was very professional, happy and polite.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It’s easier to change your vehicle at the end of the lease.

said on 23rd August 2019 - 4.3/5 stars

i thought your advice and offers were spot on

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... advice from my accountant

said on 22nd August 2019 - 4.7/5 stars

Generally very good thanks to Ed

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 3 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Less hassle

said on 22nd August 2019 - 5/5 stars

The service from Shane was first class, a very smooth transition from discussing and understanding my requirements to arranging delivery of the vehicle.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Made business sense

said on 21st August 2019 - 5/5 stars

Really appreciated how getting my new car was dealt with, really pleased with the service all round and really pleased with the car

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... To try it out as I hear a lot of people doing it

said on 20th August 2019 - 5/5 stars

From start to delivery of my car the service was fantastic. All my questions answered and the actual car is wonderful.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I like to change regular and leasing gives me the flexibility to do this every 3 years. You can’t beat the “New car” smell !!

said on 19th August 2019 - 5/5 stars

The best part is having one point of contact so every time I had to get in touch or you had to get in touch with me it was the same person. Great service.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Cost certainty, good deal

said on 16th August 2019 - 4.3/5 stars

Easy to stay in contact and kept up to date with car progress

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... Cost effective

said on 16th August 2019 - 5/5 stars

Outstanding

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... New car

said on 16th August 2019 - 5/5 stars

First class service. Quick, smooth and fantastic communication right through to delivery just brilliant :-)

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Never leased before but after looking in to it and speaking with Vanarama operative it was clear it was the right thing to do for us.

said on 16th August 2019 - 5/5 stars

Best service I've had for a long time can't fault vanarama I thought they looked after me and Ross was really helpful and any problems I had he would get back to me asap

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Brand new van and all servicing and maintenance taken care of ... makes sense