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Pickup Trucks Direct Reviews and Customer Testimonials

Pickup Trucks Direct are rated 4.7/5 based on 4659 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 9th March 2010 - 4/5 stars

Good, however my documents were lost in the process and I had to re-submit. Response from PUTD. Thanks for the feedback Stuart, it looks like that was our fault entirely due to sheer volume of orders. We have now employed more administration staff to make sure that this does not happen again. Enjoy your truck! Andy Alderson MD

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 3 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

said on 8th March 2010 - 4.6/5 stars

Very pleased with help service and the way problems were dealt with swiftly.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 8th March 2010 - 4.6/5 stars

very good, in this day and age it's hard to get total satisfaction from any company but the service I got was as good as I've seen.

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 8th March 2010 - 5/5 stars

Very straight forward and friendly. Everything went smoothly and our new pickup is great.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 4th March 2010 - 5/5 stars

You're very understanding and we got a high service!!Many thanks!

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 4th March 2010 - 3.7/5 stars

Good service

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 2 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

said on 2nd March 2010 - 4.4/5 stars

Very good service, price etc.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

said on 26th February 2010 - 5/5 stars

Excellent service from you guys, Dominic was great and always gave great personal attention.I got a very fair px price for my old truck. Lauren and Mags were also very efficent and managed to get me my new truck a week early. 5 Stars from me all round!

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 19th February 2010 - 4.7/5 stars

very efficient and vehicle delivered early

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 19th February 2010 - 4.7/5 stars

good

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 18th February 2010 - 5/5 stars

I can say I have never dealt with any organisation where I have been so pleased with the service from start to finish . From the moment I made my initial enquiry to completion of the deal I was kept informed of every step and all members of staff that I had any dealings with were first class. The deal I have received is second to none and I would gladly recommend to anyone , in fact it has been so good that we have ordered a second vehicle and will certainly return in the future

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 17th February 2010 - 4/5 stars

Efficient and informative

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

said on 17th February 2010 - 4.9/5 stars

highly efficient and proffessional service.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 11th February 2010 - 5/5 stars

From start to finish a first class service - a pleasure to do business with you. I was particulary impressed with the fact that i got a call before I was due to take delivery, to say that because you had secured a better deal on the vehicle I was leasing, and that my monthly payments were going to be cheaper. I have never had that before and I would definately recommend you to anyone. Response from PUTD. Thanks John our aim is always to give you the best deal possible. That is where our 5 point price promise really comes in to play. Thanks for the feedback. Andy Alderson MD.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 10th February 2010 - 4.6/5 stars

Was very good apart from it being difficult to contact you sometimes and keeping us up to date with information Response From PUTD: Thanks for the feedback Nigel, I have looked into this and it would seem that we had the wrong email address for you when your documents were first sent out (our mistake). I have now put steps in place to make sure that this doesn't happen again. We did however manage to get your vehicle to you on the required delivery day, despite our error. Many thanks for the feedback. Andy Alderson MD

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 10th February 2010 - 5/5 stars

NO COMPLAINTS AT ALL, VERY HELPFUL STAFF & GOOD COMMUNICATION

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 9th February 2010 - 5/5 stars

From initial enquiry to uplift of vehicle - every aspect of service was personal yet very professional. I would definately recommend using pick up trucks direct again. Top marks to Gary who dealt with me from start to finish.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 8th February 2010 - 5/5 stars

Excellent from start to finish, Gary Lemon inparticular was very good

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 5th February 2010 - 4.9/5 stars

Cannot fault you in any way. I have been kept informed and up to date all the way through from my first enquiry to the completion of my order. Any questions I asked were answered promptly and professionally. The deal I was given has beaten all the other quotes I received. Would use you again for all my future purchases. An A1 company

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 4th February 2010 - 4.4/5 stars

From initial recommendation from Mike at Autostyling through to the delivery of the vehicle was very smooth and hassle free. The majority of the paper work can be exchanged electronically which speeds the whole process up from start to finish. Lets hope that Nissan Main dealers are as good to deal with as Pick up Trucks Direct.

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 4th February 2010 - 4.7/5 stars

Very good. Have already recommended you to a friend.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 4th February 2010 - 4.7/5 stars

The overall service received from Pickup Trucks Direct is second to none backed up with deals that even the main dealers can't beat! A+++

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 3rd February 2010 - 4.7/5 stars

service was very good

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 3rd February 2010 - 3.7/5 stars

very good. After sales service is excellent.

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 3 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

said on 3rd February 2010 - 3.6/5 stars

Overall very good, no issues to my knowledge.

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 3 stars