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Pickup Trucks Direct Reviews and Customer Testimonials

Pickup Trucks Direct are rated 4.7/5 based on 4762 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 18th July 2019 - 5/5 stars

Service was excellent 10/10

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... to spread costs more evenly

said on 15th July 2019 - 4.3/5 stars

Fast efficient service. Really easy to deal with

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Want to change my vehicle every 3 years

said on 15th July 2019 - 5/5 stars

Cannot fault Vanarama but the Ford dealer were shocking. Delay after delay, would not use them again.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Needed a new van so decided to try leasing instead of buying

said on 11th July 2019 - 4.9/5 stars

Very good service and always kept informed

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Low monthly payments

said on 11th July 2019 - 4.9/5 stars

Tom was incredibly professional throughout my entire experience with vanarama. I would definitely recommend their services.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... .

said on 11th July 2019 - 4.4/5 stars

Great!

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Cashflow

said on 10th July 2019 - 5/5 stars

Excellent

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Price

said on 10th July 2019 - 5/5 stars

Great service from start to finish , second time I’ve used Vanarama.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Best option for me.

said on 6th July 2019 - 4.9/5 stars

A good service overall, everything explained in clear detail.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... My old vehicle. No longer road worthy

said on 5th July 2019 - 5/5 stars

Your service and customer care is second to none I am very satisfied and I love my Ranger To mention a couple of names HAYLEY, ELLIOTT AND DAVID who delivered my vehicle on a Saturday morning.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It suited me best

said on 5th July 2019 - 5/5 stars

It was a good service with no problems... Pleased with my van and will be back for my 3rd vehicle from you when the time comes.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Convenient.

said on 5th July 2019 - 5/5 stars

Fantastic customer service. A shame the vehicle supplier was not as efficient

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... More cost effective in my case

said on 3rd July 2019 - 5/5 stars

The guy dealing with my call couldn't do enough to find me the best deal.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Easier

said on 3rd July 2019 - 5/5 stars

Brilliant. No confusion in pricing and very efficient I was kept up to date with any changes that needed to be made and they were extremely helpful when asked to change the delivery date. Service by all was very good

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Value for money

said on 29th June 2019 - 4/5 stars

Overall it was good but the vehicle colour we wanted was available then not available.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 3 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... Advice from accountant

said on 29th June 2019 - 5/5 stars

Overall I found the service given was A1. Found the staff very friendly and helpful.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Fancied a new car for a change

said on 28th June 2019 - 5/5 stars

Top rate

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It just seemed like a no brainer

said on 28th June 2019 - 5/5 stars

Eloise was just fantastic; from our initial conversation all the way through to delivery of our beautiful car. Thank you for all of your help!

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Don’t want a depreciating asset

said on 27th June 2019 - 4.9/5 stars

Great service and deal

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... More convenient and works better for business.

said on 26th June 2019 - 4.7/5 stars

Very professional, timely updates

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Cost saving exercise

said on 25th June 2019 - 5/5 stars

Very slick and impressive service

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Easy to deal with and liked the fixed mileage options

said on 25th June 2019 - 5/5 stars

Very helpful and friendly

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Good value for money for a brand new vehicle

said on 25th June 2019 - 5/5 stars

This is the second time we have used Vanarama and can't fault the good deal and service we have received. Will definitely be using again.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 25th June 2019 - 4.4/5 stars

Good all round

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Why not

said on 24th June 2019 - 4.9/5 stars

Great service. Vanarama kept me up to date with what was happening during each stage of the process and informed of anything I needed to do.

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Cheaper and fixed cost.