Pickup Trucks Direct Reviews and Customer Testimonials

Pickup Trucks Direct are rated 4.7/5 based on 3071 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 25th April 2017 - 4.4/5 stars

The contact and service provided was very good.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... own car was inefficient to run

said on 25th April 2017 - 5/5 stars

Very helpful and knowledgeable staff.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Older company vehicles were becoming more expensive to maintain. Fully maintained leasing is a far more cost effective solution with newer more reliable vehicles available.

said on 24th April 2017 - 5/5 stars

Very fast and efficient. Dom was a great guy to deal with!

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Worked out better for my tax bill, less hassles and no need to worry about it braking down.

said on 24th April 2017 - 4.3/5 stars

Very good.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Best option for me

said on 24th April 2017 - 4.7/5 stars

Everything from start to finish was clearly explained by helpful staff.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Due to advise from the company accountant

said on 24th April 2017 - 5/5 stars

Excellent service from day 1 of my enquiry, to having the van delivered. The after service, again top mark.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Need a new van and your team gave me the best information

said on 24th April 2017 - 4.9/5 stars

Excellent service. Even when bad news needed to be relayed. Vanarama is totally solution focused.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... needed a vehicle quick after a poor experiance from a main delaership

said on 21st April 2017 - 5/5 stars

I was overwhelmed​ with your service from start to finish. It was superb and far superior than other experiences that I have had in the past. A big thanks to everyone at Vanarama.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I have just started this new business after a break due to illness and wanted to keep my capitol available during start up. So leasing was the best answer.

said on 21st April 2017 - 5/5 stars

Very professional. Fantastic staff, would highly recommend Vanarama.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

said on 21st April 2017 - 4.9/5 stars

No problems. Very straight forward.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Suited our needs

said on 21st April 2017 - 4.9/5 stars

Good.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... financial sense

said on 20th April 2017 - 5/5 stars

Being kept informed from the very start of me applying for the van to the very end. Very happy and helpful staff. Very very satisfied, I did find the insurance quote quite high. After shopping around for a better quote I did get the van insured for £200 less than I was quoted by yourselves.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... company finances and tax purposes

said on 20th April 2017 - 4.7/5 stars

Initially I struggled to get someone to return my enquiries but, as soon as the ball got rolling, the service was excellent. Being advised regularly the progress was very reassuring. Delivery was prompt and on the exact day stated initially. I have already recommended Vanarama to a couple of friends.

Customer Ratings

  • How we handled the initial enquiry: 3 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I leased as, having bought a new car previously, using a cheap loan, I realised that leasing actually worked out slightly cheaper - the cost being equivalent to the depreciation of the vehicle. Also, as a VAT registered business, being able to claim the VAT back helped.

said on 20th April 2017 - 4/5 stars

It was good initially but did feel like I was doing the chasing through part of the process. Had a couple of repeat attempts on completing the forms for various problems but when talking to anyone they were always friendly and helpful.

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... good deal and had vehicle i wanted

said on 20th April 2017 - 5/5 stars

Service was first class. Well done to you all. You did what you say you do. I cannot fault your service at all.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I leased because it is a good deal

said on 19th April 2017 - 5/5 stars

From the first contact to the last, everyone was very professional and courteous.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Hassle free motoring, change after two years

said on 19th April 2017 - 4.7/5 stars

Very professional. Will became a reliable friend during our negotiations. Even took the time to telephone after the vehicle was delivered to ensure we were completely happy.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Allowed me to retain my capital.

said on 18th April 2017 - 4.7/5 stars

Great Service from Luke who stayed in touch from our initial conversation right through until after I took delivery of the vehicle.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Cost

said on 14th April 2017 - 5/5 stars

I really appreciate the hard work that the whole team gave us as a customer. I will again use you. For my next vehicle.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It seems the best option as a small business.

said on 13th April 2017 - 5/5 stars

All good.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Tax efficient way to run a company vehicle

said on 13th April 2017 - 4.9/5 stars

All members of staff were really helpful and accessible, thank you very much.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Affordable way to have a new car

said on 13th April 2017 - 4.9/5 stars

Fantastic service from start to finish.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It was the best option for me at the time.

said on 13th April 2017 - 4.7/5 stars

Quick and fairly detailed.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... To save spending my savings on a second hand vehicle

said on 13th April 2017 - 4.7/5 stars

Very good communications, quick response to query's and quick to come back with a competitive price when I found a better deal elsewhere. Vehicle was delivered on the day that I wanted it without any problems.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Not willing to borrow money to buy a car which will depreciate quickly over time and leasing gave me the option to get a car which i normally would not be able to afford.

said on 12th April 2017 - 5/5 stars

Wonderful. Everything I required was provided in a timely manner and I was kept up to date with developments.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It's the first time my company has leased a vehicle, I have been using my own car for business up till now.

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Autorama UK Ltd Registered in England and Wales with registered number: 05137709 Registered office: Vanarama, Maylands Avenue, Hemel Hempstead, HP2 7DE, United Kingdom. Vanarama, Vanarama Cars, Pickup Trucks Direct and Vanarama Insurance Services are trading styles of Autorama UK Ltd, who are authorised and regulated by the Financial Conduct Authority (Our Financial Conduct Authority Register number is 630748). Autorama UK Ltd is a Credit Broker not a Lender, we can introduce you to a selected group of Lenders. Calls are recorded for compliance and training purposes.

Our price guarantee

We regularly check our prices - you won't
find the same new pickup truck cheaper elsewhere.

  • 1If you find a better deal even after ordering from us, we'll match it.
  • 2No hidden charges - we'll tell you about everything up front. No surprises.
  • 3If you need to cancel or postpone your order before delivery (even if you've signed the order) we'll return your deposit in full.
  • 4After ordering, if the price of your vehicle reduces or interest rates go down, we'll reduce your payments.

Read more about our 8 point price guarantee.

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Pickup Trucks Direct reviews

4.7/5 Out of 1,500+ reviews

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