Pickup Trucks Direct Reviews and Customer Testimonials

Pickup Trucks Direct are rated 4.7/5 based on 4405 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 22nd January 2019 - 4.7/5 stars

Great

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Don’t want to own

said on 22nd January 2019 - 4.3/5 stars

Good service but I always had to ask for an update, once I made contact the response was quick.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... It’s my first lease vehicle and I liked the idea of not having to put a deposit down.

said on 22nd January 2019 - 4.7/5 stars

Simon was very helpful and kept me informed me at all times of the progress of my order etc. He did everything in his power to get me the right car at the right price on the date we requested. Thanks Simon! you are an asset to Vanarama - great customer service

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... We had leased our previous vehicle and like the fixed cost and worry free motoring it gives us, as well as having a new car every 3 years. We researched it more this time around and found this to be a more cost effective approach than having a personal loan/finance to purchase a second hand car.

said on 22nd January 2019 - 5/5 stars

Very easy from start to finish

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Suited our business needs

said on 22nd January 2019 - 5/5 stars

It’s our second vehicle with Michael Foster He’s a great asset to vanarama Always able to help

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Cost effective

said on 22nd January 2019 - 4.7/5 stars

Tom was easy going and not pushy which is what made me buy it

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Don't know if I need a van forever

said on 21st January 2019 - 4.7/5 stars

From the initial phone call the various people I spoke to were all very helpful though the process and explain everything without trying to hide details and told me exactly how it is.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I decided for the next 24 months I would like to know exactly was going out my bank each month and it just happend to line up with selling my old car plus the fact I cant really decide which are I would like to buy right now or at all.

said on 21st January 2019 - 5/5 stars

Service very good, and having options on other services ie insurance etc always helps

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Have done for years, don’t like selling on problems

said on 21st January 2019 - 4.1/5 stars

Was very pleased with service but slightly disappointed with my second pick up not having a lock and shutter on the back as part of the package as my son Antony was dealing with it he thought that it was in the price as are other vehicle has it but happy in general will use you again in future many thanks

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Best for company

said on 21st January 2019 - 5/5 stars

Dominic and the team were helpful and informative and kept me up to date with the progress of my delivery.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Affordability

said on 21st January 2019 - 4.3/5 stars

Couldn’t fault Kevin Dixon. He was great from start to finish and felt like he was really bothered about what deal I got and for which car, a great help and massive difference from the usual salesmen who just want your money. Thanks a lot Kev

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 3 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Mitsubishi L200

said on 21st January 2019 - 4.9/5 stars

The service I received was excellent. Very fast efficient and friendly.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Suited my needs best

said on 19th January 2019 - 5/5 stars

Excellent throughout the order and delivery of our new car. Staff very helpful and polite.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Very competitive rates and a great choice.

said on 17th January 2019 - 4.7/5 stars

excellent service

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 3 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... for business use

said on 17th January 2019 - 5/5 stars

The service was great from Aaron, any queries or issues I had he was able to direct me or solve the problem.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... I lease as I now have a baby and wanted to purchase the Volvo XC90 but after going to the showroom and seeing the space it was not working at this time with only 3 of us. So I am leasing to bridge the gap until I require the volvo

said on 17th January 2019 - 4.1/5 stars

The service was fantastic, staff very helpful and easy to deal with. However I am not sure I got the best possible deal on the market after having shopped around I did find ever so slightly cheaper deals elsewhere. However I went for your company as it was closer to were I live.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 4 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... I wanted to be able to replace my Nissan Navara ever few years and not have to worry about selling it or maintaining the car at my expense as I have taken a maintenance package out as well.

said on 17th January 2019 - 5/5 stars

I think your service is second to none . Very efficient ,very helpful,very honest .

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... the best way to have new vehicles to promote your own business .

said on 17th January 2019 - 5/5 stars

I think your service is second to none . Very efficient ,very helpful,very honest .

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... the best way to have new vehicles to promote your own business .

said on 17th January 2019 - 3.9/5 stars

Your operative Richard Price was very helpful and answered all my Queries very quickly

Customer Ratings

  • How we handled the initial enquiry: 4 stars
  • The quality of information, advice and guidance we gave: 3 stars
  • The deal: 4 stars
  • How we kept them up to date: 4 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... in our opinion the best option for our company and value for money

said on 15th January 2019 - 5/5 stars

I thought the service was quite straight forward and service was very good Michael foster is a credit to your company

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Works out cheaper than repairing other vehicles

said on 14th January 2019 - 5/5 stars

Absolutely cracking service in all areas and aspects from the initial enquiry to receiving delivery of the van. Great value for money too with the monthly repayments and the insurance came in at the best price too.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It's the most cost effective way to drive a new vehicle.

said on 14th January 2019 - 5/5 stars

Absolutely cracking service in all areas and aspects from the initial enquiry to receiving delivery of the van. Great value for money too with the monthly repayments and the insurance came in at the best price too.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It's the most cost effective way to drive a new vehicle.

said on 14th January 2019 - 5/5 stars

Top quality throughout. Any delays seem to be down to 3rd parties.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 5 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... Mercedes A200 premium AMG line

said on 11th January 2019 - 4.6/5 stars

Very good service a Dom was great in setting it all up and went out of his way to help there was a slight mix up with the finance documents and the priceing but apart from that everything went well.

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 5 stars
  • The deal: 5 stars
  • How we kept them up to date: 3 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 5 stars

I leased my new vehicle because... It worked amour best for me at the time

said on 11th January 2019 - 4.3/5 stars

All went very smoothly

Customer Ratings

  • How we handled the initial enquiry: 5 stars
  • The quality of information, advice and guidance we gave: 4 stars
  • The deal: 4 stars
  • How we kept them up to date: 5 stars
  • Their overall satisfaction with Pickup Trucks Direct: 4 stars
  • The likelihood of them using us again: $review.RatingLikelihoodOfUsingUsAgainstars
  • The likelihood of them recommending us to friends and colleagues: 4 stars

I leased my new vehicle because... I can't see the point of owning

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Autorama UK Ltd Registered in England and Wales with registered number: 05137709 Registered office: Vanarama, Maylands Avenue, Hemel Hempstead, HP2 7DE, United Kingdom. Vanarama, Vanarama Cars, Pickup Trucks Direct, Vanarama Short Term Leasing and Vanarama Insurance Services are trading styles of Autorama UK Ltd, who are authorised and regulated by the Financial Conduct Authority (Our Financial Conduct Authority Register number is 630748). VAT number GB842814720. Calls are recorded for compliance and training purposes.

Our price guarantee

We regularly check our prices - you won't
find the same new pickup truck cheaper elsewhere.

  • 1If you find a better deal even after ordering from us, we'll match it.
  • 2No hidden charges - we'll tell you about everything up front. No surprises.
  • 3If you need to cancel or postpone your order before delivery (even if you've signed the order) we'll return your deposit in full.
  • 4After ordering, if the price of your vehicle reduces or interest rates go down, we'll reduce your payments.

Read more about our 8 point price guarantee.

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Pickup Trucks Direct reviews

4.7/5 Out of 1,500+ reviews

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